Privacy Policy

MarketSMS.pk ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website (https://marketsms.pk), use our services, or engage with us in other ways. We take privacy and data security seriously, and we strive to create an environment of trust and transparency for all users of our services.

"Personal Data": Any information that identifies or can identify you as an individual, including, but not limited to, your name, email address, phone number, payment details, and any other information you provide to us.

"Services": Refers to the bulk SMS and messaging marketing services provided by MarketSMS.pk that help businesses, marketers, and individuals connect with their audience.

"Website": Refers to the website located at https://marketsms.pk, where our services are provided.

MarketSMS.pk provides a comprehensive platform for bulk SMS marketing solutions. Our services are designed to help businesses, marketers, and individuals communicate effectively with their audience through SMS campaigns, notifications, and messaging services. By using our services, you can send SMS messages worldwide, ensuring your communication reaches a wide and targeted audience.

For any questions related to this Privacy Policy or the handling of your personal data, you can contact us at:

Company Name: MarketSMS.pk

Address: Flat 912 Abdullah Sports Tower Hyderabad, Sindh, Pakistan

Email: info@marketsms.pk

Phone: +92-310-0002121

We collect personal data from you in the following ways:

• When you register for our services: We collect details such as your name, email, phone number, and payment information.
• When you contact us: If you reach out for support, inquiries, or other communication, we may collect your contact details.
• When you use our services: We collect data related to your usage of our SMS platform to improve our services and your experience.
• When you subscribe to marketing communications: We collect your email address and consent to send promotional messages, offers, and updates.
• When you visit our website: We collect browsing data such as IP address, browser type, cookies, and other information to improve user experience and enhance our website's functionality.

When We Provide Services to Our Customers: We collect personal data to fulfill our contractual obligations with you. This includes details such as your name, email, phone number, and payment information for processing transactions and providing the services.

When You Contact Us with Questions: We collect your contact information for customer support and inquiries, ensuring that we can address your questions or concerns.

When You Subscribe to Marketing Communications: We collect your email address based on your consent to send promotional emails. You can withdraw this consent at any time by unsubscribing from our emails.

When You Visit Our Website: We collect browsing data like your IP address, browser type, and cookies to analyze traffic, improve our website, and enhance user experience.

At MarketSMS.pk, we respect your privacy and are committed to protecting your personal data. We will only share your data in specific circumstances, as outlined below, and in compliance with applicable data protection laws and regulations in Pakistan.

1. Service Providers and Third-Party Vendors

We may share your personal data with trusted third-party service providers who perform necessary functions on our behalf to ensure the provision and improvement of our services. These include:

• Payment Processors: To process payments for services you subscribe to or purchase.
• Email Marketing Providers: To send promotional materials, newsletters, and updates. You can opt-out of marketing communications at any time.
• Cloud Storage and Hosting Providers: To store your data securely and ensure our website and services are functioning properly.
• Data Analytics Providers: To analyze the performance of our platform, understand user engagement, and enhance the overall user experience.
• Customer Support Services: To help resolve issues, provide assistance, and improve our services.

We ensure that any third-party services with which we share your data are bound by data protection agreements and that they meet all necessary security requirements under Pakistani law.

2. Legal Compliance and Protection of Rights

We may disclose your personal data in the following situations:

• Legal Obligations: We may be required to disclose personal data in response to lawful requests by public authorities, including national security or law enforcement agencies.
• Protecting Our Rights: To protect our rights, including enforcing our terms of service, protecting our operations, or responding to claims against us.
• Public Safety: To protect the rights, property, or safety of MarketSMS.pk, our users, or the public, as required or permitted by law in Pakistan.

Any disclosure made to comply with legal obligations will be in accordance with the laws of Pakistan, including any forthcoming data protection regulations and the Personal Data Protection Bill (if enacted).

3. Business Transactions

In the event of a merger, acquisition, sale of assets, or any similar business transaction, your personal data may be transferred as part of the transaction. In such cases, we will ensure that the acquiring entity upholds privacy practices that are in line with this Privacy Policy and Pakistani data protection standards.

If any changes to the processing of your data occur due to such a transaction, we will notify you in accordance with applicable laws and regulations in Pakistan.

4. Third-Party Compliance

We take steps to ensure that all third-party service providers with whom we share your personal data are fully compliant with data protection standards. These third parties are required to handle your data responsibly and securely, in line with applicable laws in Pakistan, including data security standards and privacy practices.

By using our services, you consent to the sharing of your data under these conditions, with trusted third-party vendors, legal authorities, and business partners as necessary for the operation of our business.

We implement a variety of security measures to protect your personal data, including encryption, secure server infrastructure, and access controls. However, no system is completely invulnerable, and while we strive to ensure the safety of your data, no method of transmission over the internet or method of electronic storage is 100% secure.

If you have concerns about your data, please feel free to contact us at any time.

As a data subject, you have several rights under applicable data protection laws, including:

• Right to Access: You can request access to your personal data and information about how it is being processed.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data, subject to certain legal conditions.
• Right to Restriction: You can request the restriction of processing your data in specific circumstances.
• Right to Object: You can object to the processing of your personal data, particularly in relation to marketing communications.

To exercise your rights, please contact us at the details provided in this policy.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and provide a clear notification of the changes. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.